Support / 技术支持
For login, subscription, restore purchase, schedule, match radio, or AI Q&A issues, send us the details below so we can investigate quickly.
Please include your app version, device model, account email if relevant, and a short description of the problem. Do not send passwords or sensitive payment card information.
GoalRadio AI
Open the app profile page and use Restore Purchase. If Pro access is still missing, contact support with your Apple ID purchase receipt status or transaction date. Do not send full payment card details.
Tell us whether you use email, Apple, Google, or guest mode. If possible, include the email address attached to the account.
Include the match name, kickoff time, and whether the issue affects text radio, audio playback, or AI match questions.
Include the competition, teams, and the incorrect match time or score you are seeing.
You can contact us in Chinese, Japanese, English, or Spanish. Include screenshots and match details when relevant, but never send passwords or payment card information.
For privacy questions, account data requests, or deletion requests, please review our Privacy Policy first, then contact support with the account information needed to identify your request.